FAQ
Straight answers
The questions practice owners, office managers and patients ask most.
The basics
What is Dauntless Solutions?
We help dental practices launch and run warranty programs. We represent established national warranty programs, train your team in person and support you after launch. For qualifying practices, we also coordinate profit participation.
Is Dauntless the warranty company?
No. Warranties are issued and administered by our program partner, an established national warranty provider. Dauntless is your local partner for setup, training and ongoing support.
Is a dental warranty the same as dental insurance?
No. Insurance pays toward care in general. A warranty covers restorative work if it fails under the written terms.
What procedures can be covered?
Programs commonly cover crowns, bridges, implant restorations, veneers and inlays or onlays. The program sets the exact list.
How long does coverage last, and where does it work?
Coverage lasts multiple years and is honored nationwide under the program’s terms. Each patient’s certificate states the term in writing.
For practice owners
What’s the difference between the Warranty Program and the Partner Program?
Patients get the same protection in both. The Partner Program adds a reinsurance structure that lets qualifying practices share in underwriting profit.
Who qualifies for the Partner Program?
Practices that write enough warranty volume to cover the cost of the structure — usually high-volume or multi-location practices. We review your numbers with you before recommending it.
Can we start small and move up later?
Yes. Most practices start with the Warranty Program and move into the Partner Program as volume grows.
What does my team need to do?
Present the warranty during treatment planning, collect the fee and keep patients on recall. We provide the training and scripts.
Who handles claims?
The program administrator processes claims and handles reporting, so your team isn’t managing paperwork.
Can multi-location groups participate?
Yes. A group can run one standard program across offices, and groups are often a good fit for the Partner Program.
Money and taxes
What does it cost the practice?
Warranty fees are typically a percentage of treatment and paid by the patient. We’ll review exact pricing and any setup costs before you commit.
Are there tax advantages to participation?
Some reinsurance structures receive specific tax treatment, and they also carry strict IRS and regulatory requirements. We don’t give tax advice — we work with your CPA and attorney so it’s reviewed properly.
What happens to fees not paid out in claims?
In the Warranty Program, they stay with the program. In the Partner Program, a share of the underwriting profit can flow to the practice, subject to the program’s terms.
For patients
How do I file a claim?
Contact the office that did your work. They or the program administrator will walk you through it.
What if I move?
Coverage is nationwide, so covered work can be handled by a participating dentist near you. Check your certificate for details.
What could void my warranty?
Usually skipped checkups, damage from accidents, or work done by another office. Your certificate lists the details.
Answers here are general. Your program agreement and each patient’s certificate control the actual terms.
See what a warranty program could do for your practice.
A 30-minute call. No cost and no obligation.